The NHS is our most treasured institution, but even caring doctors have too many patients and too little time, while patients often feel too overwhelmed, embarrassed, intimidated or ill to ask the right questions. Dr Hammond will show you how to get your GP to listen to you and take your symptoms seriously, how to get hold of your patient records so you can ensure they’re correct, how to get a second opinion and, most importantly, how to get better (and in turn help make the NHS better too).