The pandemic has presented great challenges to libraries and ways in which they can deal with the public. We hear about three cases of libraries which, in the midst of this extraordinary situation, found new users and turned the threat into an opportunity. Souldes Maestre, librarian at the Kankuaka Public Library, Sierra Nevada, Colombia; Ezio Neyra, Head of the National Library of Peru; and Marcelo Quevedo, Head of the Manuel Belgrano Public Book and Media Library, Argentina, will talk to Alex Alejandro, Director of Library Policy Development at the National Library of Peru.