Who do we rely on to be there for us? Who are the people who actually deliver the National Health Service? We need to know. Elton is a psychologist, whose book Also Human: The Inner Lives of Doctors asks: What does it take to confront death, disease, distress and suffering every day? To work in a healthcare system that is stretched to breaking point? To carry the responsibility of making decisions that can irrevocably change someone’s life – or possibly end it? And how do doctors cope with their own questions and fears, when they are expected to have all the answers? Watson was a nurse for 20 years. Her book The Language of Kindness: A Nurse’s Story is an astonishing account of a profession defined by acts of care, compassion and kindness. They talk to doctor Julie Grigg.