Booking Information

We look forward to welcoming you to this year’s Festival, Thursday 23 May to Sunday 2 June 2019. Book tickets online.

audience at young family event

During Hay Festival, entry to the Festival site is free, so everyone can explore and enjoy the cafés, bars, restaurants, exhibitors and shops. All Festival events are ticketed individually and you need to buy a ticket(s) to each event that you wish to attend. Entry to some events is free – but if there is a limited capacity you need to reserve a ticket: this is always indicated in the event listing.

The best way to book your tickets is online – if you'd like us to notify you when we put tickets on sale, please sign up to our mailing list. Tickets are also on sale at the Festival.

Students

Students in Higher Education can get up to five free tickets. Student tickets cannot be booked online; they can be booked with the Box Office by phone from 2 May up until the start of the Festival. You will need to quote your student ID when booking tickets, and we ask for a £10 deposit payable by credit or debit card, refundable when you collect your tickets at the Box Office. We ask for a deposit in order to prevent wastage of uncollected tickets. Tickets are held at the Box Office for collection, and you will be asked to present your valid student ID when collecting.

Children

HAYDAYS is our programme within Hay Festival for children, young people and families.

All events and workshops are ticketed individually, or in some cases are free to access, but again these might have a limited capacity so please check event listings for details. Prices for children's events are kept as low as possible, and there are normally no concessions.

If you are buying children's workshop tickets (events prefixed with W) you only need to purchase one ticket per child. Parents and carers can attend free or sign a release form on the day if the child is aged 9+.

For HAYDAYS events (HD), and storytelling events (S), we ask that parents and carers buy a ticket and attend the event unless the child is aged 14+.

Under-12s must be accompanied at all times on the Festival site, including during events (unless indicated otherwise in the event listing). Where a child and an adult are attending an event together, a ticket is required for each.

Box Office opening hours

Box Office opening hours are 9am–5pm, Monday to Friday. From 1 May every year, the Box Office opens until later and on Saturdays.

Booking by telephone

Call the Box Office on 01497 822 629 with your chosen event numbers and your credit or debit card to hand.

Booking in person

In the run up to the Festival you can book tickets directly at the Hay Festival Box Office, The Drill Hall, 25 Lion Street, Hay-on-Wye HR3 5AD.

On the Tuesday before the Festival starts, the Box Office moves to the Hay Festival site: Dairy Meadows, Brecon Road, Hay-on-Wye HR3 5PJ.

Booking by post

Send a clearly written or typed list of the event numbers and quantity of tickets you require to us at the address below. Please include your personal details clearly in capitals, including a contact telephone number.

If booking by post and by cheque please leave the amount blank, but write on the cheque ‘not exceeding [the total cost of your order plus the £3.50 booking fee]’. Cheques should be made payable to 'Hay Festival'.

Post or fax to us at:

Hay Festival Box Office
The Drill Hall
25 Lion Street
Hay-on-Wye HR3 5AD

Fax +44 (0)1497 821 066

Methods of payment

We accept credit and debit cards including Visa, Delta, Mastercard and Maestro. Cheques should be made payable to 'Hay Festival'.

Cash payments can only be accepted in person; please do not send us cash by post.

Accessibility

To book wheelchair space in performance venues or to reserve a parking space (Blue Badge holders only), please inform the Box Office staff when booking your tickets. More information on accessibility at Hay Festival.

Important information

All ticket prices include VAT. A handling charge of £3.50 applies to all orders.

Please check the Box Office or information screens on site during the Festival for any venue changes.

All programme details are correct at the time of publication. We reserve the right to change programmes and artists if circumstances dictate. In the event of cancellations tickets will be refunded.

Except in the case of cancellation, Hay Festival operates a no return/refund policy. If you find you have tickets you cannot use, please hand them in at the Box Office where they can be sold to benefit a charitable cause.

If you have been sent tickets in advance, please remember to bring them with you. The Box Office cannot reprint lost or forgotten tickets.

The management reserves the right to refuse admission.