Terms of Use

Please Read the Terms of Use carefully

Welcome to the Hay Festival Web site at www.hayfestival.co.uk (Site), which is owned by Hay Festival of Literature & The Arts Ltd (Hay Festival). This Site is operated by Hay Festival of Literature & The Arts Ltd and materials on the Site are owned, for the most part, by Hay Festival of Literature & The Arts Ltd. The Site may also include materials owned by third parties and posted on the Site by virtue of a license, grant or some other form of agreement between the third party and Hay Festival of Literature & The Arts Ltd.

Hay Festival of Literature & The Arts Ltd has created this Site for your personal enjoyment, entertainment and education. However, you are only authorized to access this Site or to use the materials contained in the Site (regardless of whether your access or use is intended) if you agree to abide by all applicable laws, and to these Terms of Use which constitute an Agreement between you and Hay Festival of Literature & The Arts Ltd. Please read these Terms of Use carefully and save them. If you do not agree with them, you should leave this Site immediately.

Hay Festival of Literature & The Arts Ltd reserves the right to modify or amend this Agreement without notice at any time. It is therefore important that you read this page regularly to ensure you are updated as to any changes.

Access and Use
All materials contained in this Site are protected by international trademark and copyright laws and must only be used for personal, non-commercial purposes. This means that you may only view or download material from this Site for your own use and you must keep all copyright and other proprietary notices attached to the downloaded material

The reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of material from this Site is strictly prohibited unless you have obtained the prior written consent of Hay Festival of Literature & The Arts Ltd or unless it is expressly permitted by this Site.

The material covered by this prohibition includes, without limitation, any text, graphics, logos, photographs, audio or video material or stills from audiovisual material available on this Site. The use of materials from this Site on any other Web site or networked computer environment is similarly prohibited.

You are also strictly prohibited from creating works or materials that derive from or are based on the materials contained in this Site including, without limitation, fonts, icons, link buttons, wallpaper, desktop themes, online postcards and greeting cards and unlicensed merchandise. This prohibition applies regardless of whether the derivative materials are sold, bartered or given away.

Disclaimer of Liability and Warranties
While Hay Festival of Literature & The Arts Ltd does its best to ensure the optimal performance of the Site, you agree that you use this Site and rely on material contained in this Site at your own risk.

The Site, and all materials in this Site, are provided "as is" and, to the fullest extent permitted by law, are provided without warranties of any kind either express or implied. This means, without limitation, that Hay Festival of Literature & The Arts Ltd DOES NOT WARRANT that the Site is fit for any particular purpose; that the functions contained in the materials in the Site will be uninterrupted; that defects will be corrected; that the Site is free of viruses and other harmful components or that the Site is accurate, error free or reliable.

You acknowledge that Hay Festival of Literature & The Arts Ltd, its parents and affiliates together with their respective employees, agents, directors, officers and shareholders, IS NOT LIABLE for any delays, inaccuracies, failures, errors, omissions, interruptions, deletions, defects, viruses, communication line failures or for the theft, destruction, damage or unauthorized access to your computer system or network. Given the nature of the Hay Festival and the site in encouraging and disseminating the exchange of views and ideas which are often controversial it is always possible that material which may cause offence to some may be included in the site. The opinions included are not those of the Hay Festival of Literature & The Arts Ltd, which will promptly investigate any concerns regarding any material on receiving notice of such concerns. If you have any such concerns you should contact: admin@hayfestival.co.uk.

You acknowledge that Hay Festival of Literature & The Arts Ltd is not liable for any defamatory, offensive or illegal conduct or material found in connection with this Site, including such conduct or material transmitted by any means by any other person.

Termination
Hay Festival of Literature & The Arts Ltd reserves the right to immediately terminate your use of, or access to, this Site at any time if Hay Festival of Literature & The Arts Ltd decides at its sole discretion that you have breached this Agreement or any relevant law, rule or regulation or you have engaged in conduct that Hay Festival of Literature & The Arts Ltd considers to be inappropriate or unacceptable.

Other
This Agreement operates to the fullest extent permissible by law. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.
This Agreement is governed by, and construed in accordance with, the laws of England and Wales without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for resolution of any dispute, action or proceeding arising in connection with this Agreement or your use or non-use of the Site.
Privacy Policy

Hay Festival of Literature & The Arts Ltd strives to deliver information that is tailored to individual user's needs. However, Hay Festival of Literature & The Arts Ltd also respects, and is committed to protecting your privacy. This privacy policy explicitly states what personally identifiable information Hay Festival of Literature & The Arts Ltd collects, how this information is used, and with whom this information is shared.
Hay Festival of Literature & The Arts Ltd is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. The following policies are only in effect for the Web pages, newsletters, discussion lists and opt-in announcement lists owned and operated by Hay Festival of Literature & The Arts Ltd.

What Personally Identifiable Information Does Hay Festival of Literature & The Arts Ltd Collect from Users?
Members purchasing goods or services on the site are required to provide certain personal details including address, contact telephone numbers and e-mail addresses. These details are necessary for Hay Festival of Literature & The Arts Ltd to contact the user in order to fulfil requests and perform transactions with third party service providers. Hay Festival of Literature & The Arts Ltd DOES NOT store any credit card or banking details on the website.

Hay Festival of Literature & The Arts Ltd also logs the IP (Internet Protocol) addresses, or location of the user's computer on the Internet. When a visitor requests a page from the website, our web servers automatically log the visitor's domain name and IP address. The IP address reveals nothing personal about the user, and as such, the user remains anonymous to Hay Festival of Literature & The Arts Ltd. Hay Festival of Literature & The Arts Ltd can, and will, use IP addresses in conjunction with other information available to it to identify a user when we feel that it is necessary to enforce compliance with our Terms and Conditions, or to protect our service, site or customers.

What are Cookies and how does Hay Festival of Literature & The Arts Ltd Use Cookies?
The Hay Festival of Literature & The Arts Ltd website will send a cookie to the user's computer. A cookie is a small text file that is stored on the user's hard drive. A cookie cannot read data off the user's hard drive or read cookies from other sites. Cookies do not damage the user's system, and the user has the choice to accept or reject cookies by changing settings on their browser. However, if the user chooses to reject cookies, certain parts of the Hay Festival of Literature & The Arts Ltd website will not function correctly. The use of cookies is an industry standard and used extensively by most commercial websites.

Cookies may also used to deliver personalized content to users by storing the user's preferences. Sensitive information like passwords and credit card details are not stored on cookies placed on the user's system by the Hay Festival of Literature & The Arts Ltd website. For more information about cookies visit www.allaboutcookies.com

How Does Hay Festival of Literature & The Arts Ltd Use Personally Identifiable Information?
The information that Hay Festival of Literature & The Arts Ltd collects from users is used in several different ways:

Hay Festival of Literature & The Arts Ltd will use personally identifiable information to contact users in order to complete commercial transactions or to respond to requests. Hay Festival of Literature & The Arts Ltd will pass certain personally identifiable information on third party suppliers if it is necessary to complete a commercial transaction or a request. Hay Festival of Literature & The Arts Ltd will, however, endeavour to only pass on the minimum information necessary to complete the commercial transaction or request.

Hay Festival of Literature & The Arts Ltd uses personally identifiable information to perform market research based on the demographic profiles of users. These demographic profiles are used for marketing research, targeted advertising and notification of special promotions. Hay Festival of Literature & The Arts Ltd endeavours to ensure that targeted advertising is tailored to the individual based on the user's demographic profile. Hay Festival of Literature & The Arts Ltd will, however, not pass on any personally identifiable information to advertisers.

Hay Festival of Literature & The Arts Ltd also uses personally identifiable information to deliver customisable content to the user. This is done in order to provide the user with a more personalized experience on the Hay Festival of Literature & The Arts Ltd website. By knowing more about our customer, Hay Festival of Literature & The Arts Ltd can deliver a better service to the customer.

Hay Festival of Literature & The Arts Ltd uses information gathered on web traffic statistics for internal monitoring and traffic auditing. This information is only examined in aggregate. Any web traffic information passed onto third parties is also only presented in aggregate, and not linked to individual users.

Hay Festival of Literature & The Arts Ltd may use personally identifiable information (e-mail addresses and/or telephone numbers) to send users announcements. This information is also used to send regular newsletters to users.

Hay Festival of Literature & The Arts Ltd may request users to supply personally identifiable information as part of a promotion, competition or survey. This information is used to contact winners and administer the promotion and/or competition. Information gathered from surveys is used by Hay Festival of Literature & The Arts Ltd to continually improve and upgrade our service offering and website. Any personally identifiable information collected from surveys, promotions or competitions is, however, not passed onto any third parties.

Who Does Hay Festival of Literature & The Arts Ltd Share Personally Identifiable Information With?

Third Party Suppliers and Service Providers
Hay Festival of Literature & The Arts Ltd may pass certain personally identifiable information on to third party suppliers in order for a transaction or request to be completed. Hay Festival of Literature & The Arts Ltd will, however, only pass on the minimum personally identifiable information needed to complete the request or transaction, and only with the user's explicit permission to do so.

Statistics and Adverts
Hay Festival of Literature & The Arts Ltd may supply statistics to advertisers and/or third party suppliers. This information is only supplied in aggregated form, and as such, cannot be linked to individual users.

Legal
Hay Festival of Literature & The Arts Ltd will disclose personally identifiable information when required by the law or in the good-faith belief that such an action is necessary to:

•Conform to the edicts of the law or comply with a legal process served on Hay Festival of Literature & The Arts Ltd
•Protect or defend the rights or property of the Hay Festival of Literature & The Arts Ltd network of sites, or visitors to the Hay Festival of Literature & The Arts Ltd website.
•Identify persons who may be violating the law, the legal notice or the rights of third parties.
•Cooperate with the investigations of purported unlawful activities.

Links to Other Sites
The Hay Festival of Literature & The Arts Ltd website contains links to other sites. These sites are beyond Hay Festival of Literature & The Arts Ltd's control and the user is subject to the individual privacy policies of these sites. Whilst Hay Festival of Literature & The Arts Ltd strives to protect personally identifiable information collected from users of the site, we cannot guarantee the security of private information disclosed online to linked sites.

Security
Hay Festival of Literature & The Arts Ltd exercises every precaution to ensure the security of data transmissions from the user's PC to our servers and stored information. Where sensitive information like credit card details or financial information is transmitted, it is done so using 128-bit SSL encryption. Access to stored information is password protected and every attempt will be made to ensure that these passwords are only known to Hay Festival of Literature & The Arts Ltd personnel and trusted third parties (website developers and the Internet Service Provider) who are authorised by Hay Festival of Literature & The Arts Ltd to access this information.

Unfortunately, no data transmission or stored information is 100% secure. Thus, whilst Hay Festival of Literature & The Arts Ltd strives to protect user's information as far as possible, Hay Festival of Literature & The Arts Ltd cannot ensure or warrant the security of any information that the user transmits to us.

Opt-In and Opt-Out Choices for the User
Users may select whether they wish to receive e-mail notification of specials, promotions or newsletters on registration with the Hay Festival of Literature & The Arts Ltd website. In instances where a user can opt-in or opt-out from receiving e-mail notification of specials, promotions or newsletters, the default WILL BE OPT-OUT.
Users who do not wish to continue to receive regular newsletters or e-mail will be able to opt out from receiving further correspondence.